Position Title: Relationship Account Manager
Reports to: Kelly Spencer
Position Classification: Full-time, Non-Exempt
HIPPA TRAINING: Level 2
Position Summary: A Relationship Account Manager oversees all aspects of relationships with assigned clients(HR/Employers). Providing enrollment support on Consumer Driven Health products through phone, email, and conference call channels. Develop and maintain strong relationships with decision-makers and centers of influence at our clients, while also identifying cross-sale solution opportunities. The primary role of Relationship Account Managers is to ensure our client’s satisfaction while striving for a retention rate of 90% or above.