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Customer Service Representative
Position Title: Customer Service Representative
Company: NueSynergy
Position Classification: Full-time, Non-Exempt
Position Summary: We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints and troubleshooting problems with our products and services. The Customer Service Representative may handle a high volume of calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints and provide an accurate and efficient response.
Relationship Account Manager
Position Title: Relationship Account Manager
Position Classification: Full-time, Non-Exempt
Position Summary: Relationship Account Managers serve as the primary contact for all employer client decision makers. They oversee all aspects of relationship with their assigned clients, educate and provide enrollment support on Flexible benefit products. Account Managers identify cross-sale opportunities with our clients, develop and maintain strong relationships with decision makers and centers of influence at our clients, and ensure client satisfaction while meeting the retention goal of 98% for your client group.




