Position Title: Onboarding Account Manager
Company: NueSynergy
Position Classification: Full-time, Non-Exempt
Position Summary: The Onboarding Account Manager guides clients through the onboarding and implementation process, serving as the primary point of contact from kickoff through launch and transition to ongoing account management. This role coordinates internal teams, manages multiple implementations, ensures accurate system setup and documentation, and delivers a smooth client experience. Success requires strong communication, organization, attention to detail, and the ability to proactively resolve issues while meeting timelines and compliance standards.