Position Title: Client Coordinator
Company: NueSynergy
Reports to: Kelly Spencer
Position Classification: Full-time, Non-Exempt
HIPAA Training: Level 2

Position Summary: We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Client Coordinator may handle a high volume of calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful Client Coordinator, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

We’ve been innovative leaders in providing full-service administration of consumer-driven and traditional account-based plans since 1996.

Our solutions and interactive customer support team are all centered around one goal: helping you help your clients.

Our History
Careers
Our Culture and Leadership

Here you will find details for all our solutions as well as FAQs, forms and guides, eligible expenses and videos.

Resources for Participants
Resources for Employers
Resources for Partners

We’re always
here to help.

Are Any Group Health Plans Exempt From the Federal Mental Health Parity?

Are Any Group Health Plans Exempt From the Federal Mental Health Parity?

QUESTION: We are wondering if our company’s medical plan might qualify for an exemption from the federal mental health parity ...
Read More

Follow Us On Social Media