Position Title: Client Coordinator
Company: NueSynergy
Reports to: Kelly Spencer
Position Classification: Full-time, Non-Exempt
HIPAA Training: Level 2

Position Summary: We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Client Coordinator may handle a high volume of calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful Client Coordinator, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

We’ve been innovative leaders in providing full-service administration of consumer-driven and traditional account-based plans since 1996.

Our solutions and interactive customer support team are all centered around one goal: helping you help your clients.

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NueSynergy's Director of Central Sales will be in St. Louis September 15-16

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